![]() ![]() This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". ![]() The cookie is used to store the user consent for the cookies in the category "Analytics". Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category. These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly. The whole communication plan is meant to get your message across, but also create bi-directional discussion and stakeholder engagement. This could be via email, messaging board, survey, one-on-one, an online form, etc. Most of the time it should only be one person, but certain presentations or recordings might include several.ġ1. Feedback mechanism: Describe the mechanism through which the communication’s audience can address questions and have follow-ups with you. Spokesperson/ Envoy/ Messenger: Identify the individual responsible with communicating the message. Also note if this should be a one time only communication, ad-hoc or have a specific recurring frequency, such as for status reports.ġ0. It could be relative to another deliverable, or an agreed-upon start date. Timing/ frequency: Note when this communication should be delivered. Creator: Identify the individual(s) responsible for putting together the communication, including the content, graphics, etc.ĩ. This can be through a presentation, video, email, team meeting, one-on-one meeting, etc.Ĩ. Medium: State the means of delivering the communication. This can sometimes be tricky to fill in, but I recommend always including it as it clarifies the purpose and importance of the message.ħ. Objectives: Describe what the communication is expected to achieve. Message: Summarize the key content of the communication.Ħ. ![]() If your audience is even broader such as “the end users of a data quality report”, you need to ensure there is a clear way to identify them easily.ĥ. This can be an individual, or a specific unit or department. Audience: Identify the intended audience for the communication. Last updated date: This can be a living document and for that a version control can be captured through the last updated date field.Ĥ. Author: The document’s author is usually not only the individual tasked with putting the plan together (most of the time it is the Project Manager), but also the one responsible with its maintenanceģ. That’s why I recommend having a communication plan for each of the program’s phases (ex: the pilot phase) or its different projects.Ģ. Even if this can be a living document, there are no benefits on keep adding entries to the same plan 5, 10, 15 years after you’ve started the program. Now let’s go over the 11 essential elements every communication plan should contain:ġ.Program phase/ project name: Remember that a program is ongoing, without an end date and so to create a single communication plan for it becomes unwieldy. If you haven’t done one already or you don’t know how to get one started, don’t worry, I’m offering a free communication plan template towards the end of the article, to get you started Your Business Intelligence, Data Governance or Data Management strategy should have a communication plan as one of its deliverables. I’m a strong believer that communication is one of the vital ingredients for any successful implementation and deployment of a Business Intelligence, Data Governance or overall Data Management program. ![]()
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